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Safe Shopping Guarantee

 

Bee Hive Candles is dedicated to the safety and security of our clients. Accordingly, we have put a number of technological protections in place to ensure that our transaction process is extremely safe and that your information is secure. Our e-commerce website is hosted by a PCI compliant leading e-commerce provider which is trusted by tens of thousands of online stores!

Our business has processed thousands of orders with absolutely no security issues for any of our clients. Our entire website is encrypted by industry-standard SSL technology (most stores just secure their checkout page). This encryption technology makes it virtually impossible for malicious people to intercept your information.

 Our entire website is running in secure HTTPS mode. Know that every click you make on our website is absolutely secure!

How am I protected by your safe shopping guarantee?

Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, we will cover the liability for you, up to the full $50.00. We will only cover this liability if the unauthorized use of your credit card resulted through no fault of your own from purchases made on our website while using our secure server.

In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

How do I know my data is secure?

Shopping at BeeHiveCandles.com is entirely secure! Every single page on our website is running in secure HTTPS mode. You can easily see the lock icon and the URL (i.e. website address) starts with https, and not just http.

Example of secure URL as seen in the Firefox browser:


Example of secure URL as seen in the Chrome browser:

What is SSL?

SSL (Secure Sockets Layer) is the standard security technology for establishing an encrypted link between a web server (us at www.beehivecandles.com) and a browser (you, our valued client). This link ensures that all data passed between the web server and browsers remain private and integral. SSL is an industry standard and is used by millions of websites in the protection of their online transactions with their customers. To be able to create an SSL connection a web server requires an SSL Certificate (see below).

How do I verify your SSL Certificate is valid?

Click the Secured by GeoTrust smart icon below. It will confirm our active website profile (www.beehivecandles.com), and that our site it valid and secure on today's date.

Do you store my credit card data?

No. For security reasons and your online data safety we never store your payment information (i.e. credit card data) in our databases. We never actually see your credit card information as it's directly authorized and billed when you press the submit button to process the order.

What is PCI Compliant?

PCI (Payment Card Industry) is a proprietary information security standard for organizations that handle cardholder information for the major debit and credit cards. The standard was created to increase controls around cardholder data to reduce credit card fraud via its exposure.