Contact Us

  COVID-19 Concerns & Important Info

We are currently open and fulfilling orders as quickly as possible:
   •  Please expect delays with order processing and transit times (~a few extra days).
   •  USPS is experiencing unprecedented volume and delays due to covid-19. Some orders are taking up to 14 days in transit. If your tracking info says "In-Transit" please know your package is still on the way but is taking longer than normal.
   •  At this time we have no guaranteed-by-date shipping options.
   •  We will email you a tracking number as soon as your order ships.
   •  We apologize for the inconvenience. We greatly appreciate your patience and understanding. Please, stay safe and healthy!

Delivering during COVID-19:
   •  Learn what USPS is doing to keep package delivery safe.
   •  Learn what UPS is doing to keep package delivery safe.

Frequently Requested Information

 Track Your Package

 Returns & Exchanges

 Candle Burning Tips


See our entire help center for more info about ordering, shipping, candle care, and us at Bee Hive Candles.


Yes. Every single one of our beeswax candles uses 100% pure beeswax gathered from the USA.

Yes. All of our candles use 100% cotton wick.

No. We do not offer wholesale, private label, or make custom candles.

We are having issues getting color dye. We’ve discontinued all dye-added solid candles (i.e. all colors but natural). We don't know if/when they will return. We apologize for the inconvenience.
We don't have a phone service. We apologize for any inconvenience.

If you'd like to contact us, please do so using the form below.

We respond within 1 business day, usually much sooner. If you haven't received a response, please check your spam folder (free email services like yahoo, aol, gmail, etc may mark our responses as spam).
Bee Hive Candles Inc., 8582 Tilbury Rd, Maple Falls WA, 98266 (Warehouse is not open to the public.)

No. Unfortunately we are not able to offer candle making advice. Google will usually have some basic help to get you started.

Yes, beeswax is very resilient. We've shipped all over the US without any issues. Rest assured your beeswax candles will be delivered perfectly intact regardless of the weather.

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