We don't want you to be simply satisfied with your beeswax candles, we want you to be absolutely thrilled! To support this goal, we have made the returns process as simple as possible. If at any time, for any reason during the first six months, you feel any of our products aren't right for you, simply return them to us for a complete and immediate refund. You will get a 100% refund for the products. In cases where the product is defective we'll also refund any shipping charges.

See our satisfaction guarantee page for more details about our unbeatable 6 month satisfaction guarantee.

Here's some things you DO NOT get with our super simple, no hassle returns:

• You do not pay any "restocking" fees. You get a 100% refund for the products you return.
• You do not get "store credit". You get real cash refunded to your credit card. We don't force you to buy from us again just because you make a return.
• You do not have to wait a long time to get your refund. Some companies drag their feet, hoping you'll forget about your refund. Their philosophy is that if you don't bother them, you don't get a refund. We're not that way. Within a day or two of receiving your return, we'll credit your credit card and it usually "posts" (shows up on your account) a couple of days later.
• You do not have to call for a RMA (Return Merchandise Authorization). Not only is it a hassle for you, but some companies like to use this phone call to convince you to keep the products and even sell you more! You don't have to call us at all to make a return.

How to return products:

1. Please wrap all candles in their original kraft paper to prevent damage during shipping. If you no longer have the kraft paper, any paper will do.
2. When returning stoneware, glassware, or other candle accessories please pack with care! Bubble wrap really helps protect these during shipping.
3. Please include your invoice with your return - either the one that arrived in your box or the one that arrived in your email. This allows us to easily identify your order.
4. If you still have the box your order arrived in, please use that for the return. Our shipping department packages all orders with care, so your return will be safest in it's original shipping box.

Using the carrier of your preference (USPS, UPS, Fed Ex, or DHL) please send to:

Returns: Bee Hive Candles, Inc.
8582 Tilbury Rd
Maple Falls WA 98266